Design Program Manager

About MOJO:

We are an integrated marketing and customer experience consultancy comprised of professionals across offices in New York, San Francisco, Cincinnati with options for remote working. MOJO’s team includes former CMO’s, brand and agency rock stars, management consultants, start-up and technical leaders – all working relentlessly to deliver against our clients’ greatest opportunities.

Our range of service offerings are designed to cover the spectrum, from strategy to activation, helping clients bring transformative initiatives and experiences to market. Our ability to seamlessly partner from thought to execution helps companies of all sizes thrive.

We are a tight-knit group of professionals who love what we do. Together, we create engaging and dynamic brands, products and experiences. We are dreamers and doers. You’ll do well here if you’re interested in collaborating and winning with a diverse team committed to enjoying each other and the work we do.

Who we are looking for:

MOJO is looking for a Program Manager with strong experience with Design teams. You are passionate about design and developing the structure around projects within and around a design organization to make them as effective as possible. You have borderline obsessive organizational skills and attention to detail. You are looking for a fun, low-ego, and challenging environment. If this sounds like you, we’d love to talk to you about joining the MOJO family.

Your responsibilities:

  • Work across several design and creative teams (copy, graphic, motion, UX/UI), Product, Engineering, Strategy and Account to ensure effective planning, clear communication, and successful execution of great customer experiences
  • Provide visibility into overall program status, what resource capacity looks like, and what programs/ projects might be at risk
  • Partner with Creative and Account leadership to establish scopes of work and project schedules
  • Monitor project dates, project milestones, and project schedules
  • Report on project status to internal and client teams
  • Facilitate meetings and other communications, including status reporting 
  • Partner with HR/ Chief of Staff on onboarding of new hires
  • Put repeatable processes in place that coordinate work across multiple teams
  • Seek process improvements and work directly with team members to ensure that processes are updated in real-time
  • Stay calm under pressure and maintain a flexible, collaborative attitude throughout evolving responsibilities
  • Continually protect the best interests of the organization, including staff/contractor allocation, budgets and expenses
  • Thrive in a challenging, fast-paced, creative workplace

Your skills and experience:

  • A bachelor’s degree
  • 4+ years of experience as a Program Manager, Project Manager, Producer or similar role with a design team
  • Experience in technology where programs included UX/UI, Product, Engineering 
  • Experience with Production of digital media assets, Photography, and video
  • Experience in social media ideal, but not required
  • Experience in Agile environments
  • In the experience areas above, ability to drive a project lifecycle from scoping, scheduling, requirements gathering, design reviews, through to delivery 
  • Ability to handle and prioritize multiple projects at different sizes and durations simultaneously
  • Desire to establish and, eventually, grow a Program Management team
  • Proactive and positive attitude, always willing to partner with client and team members to solve problems
  • Proficiency with tools of trade including Google Office Suite, Project management tools (prefer Asana), and Slack
  • Eagerness to grow and learn

Benefits & Perks include:

  • Medical
  • HSA and FSA options
  • Dependent care
  • Dental
  • Vision
  • 401k
  • Commuter Benefits
  • Mobile Phone & home internet stipend
  • Weekly team lunches
  • Office filled with snacks, drinks and more
  • Company sponsored Happy Hours
  • Annual Company Wide All Hands Event – includes Travel