Associate Director / Director UX Design

About MOJO:

We are an integrated marketing and customer experience consultancy comprised of professionals across offices in New York, San Francisco, Cincinnati with options for remote working. MOJO’s team includes former CMO’s, brand and agency rock stars, management consultants, start-up and technical leaders – all working relentlessly to deliver against our clients’ greatest opportunities.

Our range of service offerings are designed to cover the spectrum, from strategy to activation, helping clients bring transformative initiatives and experiences to market. Our ability to seamlessly partner from thought to execution helps companies of all sizes thrive.

We are a tight-knit group of professionals who love what we do. Together, we create engaging and dynamic brands, products and experiences. We are dreamers and doers. You’ll do well here if you’re interested in collaborating and winning with a diverse team committed to enjoying each other and the work we do.

Who we are looking for:

MOJO is looking for a curious, passionate, and well-rounded Associate Director of UX to join our growing agency. As a team member, you demonstrate a working mastery of the end-to-end user-centered design process with the ability to lead confidently and contribute meaningfully across the different needs and phases of our clients’ projects. Ambiguity doesn’t scare you, you’re experienced in bringing a team to a point of clarity and understanding and getting everyone onboard with a solution. Working collaboratively is your normal operating mode as you’ll find yourself working very closely with other designers, communications and marketing, technology, project managers, and business folks. You are also very comfortable working directly with and presenting solutions to clients and stakeholders. You’re someone who can zoom out to connect the dots, zoom in to fine tune the details, and are looking for a fun, low-ego, and challenging environment. If this sounds like you, we’d love to talk to you about joining the MOJO family.

Your responsibilities:

  • Lead and collaborate with a larger project team to execute on design research, brainstorming, sketching, detailed design, presentation, and documentation
  • Cultivate relationships with partner clients and own the day-to-day communications and schedules on an account
  • Plan and execute design projects and manage other team members time and delegate responsibilities appropriately
  • Balance user needs, business requirements, and technological feasibility in every step of the design process
  • Perform usability testing to vet designs and identify friction points
  • Create user flows and/or journeys that represent the end to end experience and opportunities 
  • Drive creation of sitemaps and information architecture, own wireframing and prototyping, develop multiple concept directions
  • Deliver relevant designs that take into account the latest platforms, technologies,  accessibility guidelines, and industry best practices
  • Articulate ideas and rationale, written and verbal, to internal team members and clients
  • Innovate on process, methods, and workflow and push for the best way of working
  • Thrive in a challenging, fast-paced, creative workplace

Your skills and experience:

  • A design-related bachelors or masters degree
  • 7+ years of professional design experience in an agency, consultancy, or in-house team
  • Portfolio that demonstrates your abilities and experience
  • Proven leadership abilities
  • Bonus points for UI experience
  • Proficiency with tools of trade including Figma, Sketch, Invision, Adobe Creative Suite
  • Knack for asking the right questions and hunting down satisfactory answers
  • Judgment and confidence to push back on requests and challenge assumptions to strive for the best results
  • Excellent written, verbal, and visual communication and presentation skills
  • Openness to critique, collaboration, and co-authorship
  • Eagerness to grow and learn, as well as teach and guide

Benefits & Perks include:

  • Medical
  • HSA and FSA options
  • Dependent care
  • Dental
  • Vision
  • 401k
  • Commuter Benefits
  • Mobile Phone & home internet stipend
  • Weekly team lunches
  • Office filled with snacks, drinks and more
  • Company sponsored Happy Hours
  • Annual Company Wide All Hands Event – includes Travel